Last updated: 25 August 2026

This Privacy Policy explains how FilmyArts (“we”, “us”, “our”) collects, uses, and protects your information when you use filmyarts.com. We are committed to handling your data responsibly and in accordance with the Digital Personal Data Protection Act, 2023.

Information We Collect

When you place an order or interact with our store, we collect:

  • Identity and contact details — your name, email address, phone number, and billing and shipping addresses.
  • Order information — the products you buy, sizes and variants selected, order value, and order history.
  • Payment information — payments are processed by our payment gateway. We receive confirmation of payment and the last four digits of your card where applicable. We never see or store your full card number, CVV, UPI PIN, or net banking credentials.
  • Technical information — IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
  • Communications — messages you send us through our contact form, email, or social channels.

How We Use Your Information

  • To process, fulfil, and deliver your orders
  • To send order confirmations, dispatch notifications, and tracking updates
  • To respond to your enquiries and provide customer support
  • To process refunds, returns, and replacements
  • To detect and prevent fraudulent transactions
  • To improve our products, website, and service
  • To send marketing communications, where you have opted in

Who We Share Your Information With

We share only what is necessary, only with parties who need it to serve you:

  • Our print and fulfilment partner — we share your name, delivery address, phone number, and order details so your items can be printed, packed, and dispatched.
  • Courier and logistics partners — to deliver your order and provide tracking.
  • Our payment gateway — to process your payment securely.
  • Service providers — hosting, email, and analytics providers who support our operations under confidentiality obligations.
  • Legal authorities — where we are required to do so by law.

We do not sell your personal data to anyone.

Cookies

We use cookies to keep items in your cart, remember your preferences, keep you signed in, and understand how our site is used. You can disable cookies in your browser settings, but parts of the store — including checkout — may not work correctly without them.

Data Retention

We retain order and transaction records for as long as needed to fulfil orders, handle returns and disputes, and meet our legal, accounting, and tax obligations. Marketing contact details are retained until you unsubscribe.

Your Rights

You may request access to the personal data we hold about you, ask us to correct inaccurate information, request deletion of your data where we are not legally required to retain it, withdraw consent for marketing at any time, and raise a grievance about how your data has been handled. To exercise any of these rights, contact us using the details below.

Security

Our site is served over HTTPS and payments are handled by a PCI-DSS compliant gateway. While we take reasonable technical and organisational measures to protect your data, no method of transmission over the internet is completely secure.

Children

Our store is not directed at children under 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated date.

Contact Us

For any questions or concerns about this policy or your personal data:
Email: support@filmyarts.com
Address: Lakshmamma Layout, Hiriyur, Karnataka 577599, India
Phone: +91 82177 77505